CII Institute of Quality
Workshop on Strengthening Management Representative’s Skills: Compliance to Excellence
16–18 April, Bangalore
20 Participants from 13 companies & 2 Academic Institutions attended the programme which was facilitated by Mr. Deendayalan and Mr. Karthik from Centre for Excellence in Organization (CEO).
3 – Days Certificate Programme on Central Excise & Service Tax 27 – 29 April, Bangalore The objective of this programme was to thoroughly acquaint the participants with the concepts, legal provisions, departmental instructions and case laws to enable them ensure compliance with the Central Excise and Service Tax laws and evolve strategies with better knowledge of various business options. 14 delegates from 10 different companies attended the programme. Mr T N C Rajagopalan was the resource person for the programme. Producing Zero Defect 27-28 April, Bangalore Mr. Vivek Ghodke, who has been associated with CII–IQ since the last 5 years and has conducted more than 25 training programs on statistical analysis of measurement and manufacturing processes to achieve zero defects, conducted this programme which was attended by 30 delegates from 19 companies. The Objective of the workshop included : For the manufacturing industries, AIAG has formulated SPC techniques, which can be used for evaluating capabilities of the manufacturing processes. The process capability indices like Cp, Cpk, Pp; Ppk helps in defining capabilities of these processes to meet the design specifications. These capability indices have become benchmarks in continual improvement of processes. Control charts are another effective tools in SPC used especially for monitoring performance of on-going process. Control charts also helps the operator to take preventive measures well in advance and much before a process may likely produce actual rejection. Thus producing zero defects can be achieved in practice, as the organizational aim was the take-away for the participants. CII Six Sigma Black Belt Certificate Course April to September 2009, Bangalore The 12th Batch of the CII Six Sigma Black Belt Certification Course (Level I) was launched by the CII Institute of Quality on 27-29 April 2009 (first module) at Bangalore. This programme will be held in five modules spread over six months for a total of 15 training days. The first module was attended by 19 participants from 12 organisations. The participants are mostly from the manufacturing industry namely Bosch; Carborandum Universal, Dynamatic Technologies Ltd; Excel Plast, Hospet Steels, Sahney Commutators, Steer Engineering, Titan Industries, Triton Valves, Volvo India, Kirloskar Institute of Advanced Management Studies and TVS Finance & Services. Mr. R. Ram Narayan, a Six Sigma Master Black Belt, was the Faculty of this programme. Certificate Course on Internal Auditor Training on ISO 22000:2005 (Food Safety Management Systems requirements of any organizations in the Food chain) 8 – 9 April, Bangalore CII Institute of Quality organised this two day Certificate course aimed at providing food safety professionals with the skills and knowledge necessary to conduct an Internal Audit of the newly introduced ISO 22000:2005 (Food Safety management systems-Requirements of any organizations in the Food chain) This interactive two-day Workshop was based on ISO 19011(the principles of quality system auditing) and deals with the audit of ISO 22000 requirements on Food Safety Management System covering HACCP, GHP & GMP. The delegates gained an understanding of the clauses and provided with the auditing skills and techniques including audit planning, executing & reporting audit findings through syndicate exercises and lecture sessions. The focus of this course was how to evaluate the effectiveness of a Food Safety Management System based on ISO 22000. There were 12 participants from 7 organisations. The programme was conducted by Dr Indrani Ghose, Principal Counsellor, CII-IQ. Certificate Course on Psychometrics for HR and OD 13 - 14 April, Bangalore The CII Institute of Quality organized this Certificate Course to understand the psychological make up of human beings which has been of great interest for a long time. This understanding in the context of organizational employees is important not because it is 'good to know'; it is actually crucial for taking a variety of employee-related decisions. In fact, there exists a strong belief that it is better to have an employee who was lesser skilled yet more positively oriented than one who is an expert with poor attitude. How does one understand the psychological characteristics of employees? Psychometrics - the field of study that is concerned with the measurement of psychological variables - helps us to understand psychological characteristics in a scientific manner. The course was conducted by Prof. C Balaji, Senior Director, Symphony University. The key topics covered were:
16 participants attended this course from 13 different companies. Workshop on Assessment for Business Excellence 2009 21-24 April, Bangalore Mr C V Subrahmanyam, Principal Counsellor, CII-IQ was the faculty for this workshop which was attended by 13 delegates from 6 organisations. Participant learnings included:
Workshop on Enhancing Productivity and Quality Thru 3M & 5S 28 – 29 April, Gurgaon CII Institute of Quality organized this Interactive Workshop which focused on the need to have a productive workplace free of waste which is clean & tidy and a pleasure to work in. Organizations everywhere are still using these fundamental techniques with advanced tools to effect work place improvements which in turn are improving their bottom lines. The Workshop helped the participants to understand the relevance of 3M & 5S techniques for their organizations, and how it could contribute towards improving bottom line business performance by focusing on practical issues. 10 participants from 6 organisations participants in the workshop. The programme was conducted by Mr K R Shivakumar, Senior Counsellor, CII Institute of Quality. Workshop on Calibration of External Auditing Skills 6-7 April, Mumbai The third workshop on Calibration of External Auditing Skills was held in Mumbai on 6 & 7 April. It was attended by 16 auditors from 10 Certifying bodies. The Workshop has been conceived and designed to provide a forum for experienced Certification Body auditors to share experiences, to develop advanced level of understanding and to evolve common approaches on several critical aspects that have a bearing on the quality of certification. A key focus was on adjusting the level of auditing to the maturity level of the client organization and to adopt a risk based approach for planning the audit. The workshop was sponsored by the Quality Council of India. This workshop covered the revised provisions of ISO 9001:2008 and the implications for auditors. The Workshop was conducted by Mr Anupam Kaul, Senior Counsellor, CII Institute of Quality. <<Back |
The workshop aimed at providing valuable inputs to Management Representatives for leveraging the existing management systems to building on a modern excellence driven model through strategic planning, closing the quality gaps, integration of systems, and new approaches for managing quality. A critical aspect covered was the strengthening of the working relationship of the MR with the Top Management and his peers which is vital to facilitate synergy in the quality drive.