CII-IQ launches Online Business Excellence Self Assessment tool for India Inc.

Launching of the CII-IQ’s Online Self Assessment Tool during the 8th Anniversary Day.
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From left: Prof S Sadagopan, Director, IIIT-Bangalore, Mr K N Shenoy, Chairman, CII-IQ, Mr S R Rao, Executive Director, EXIM Bank of India and  Mr N Srinivasan, Special Adviser, CII-IQ

The principal objective of the CII Institute of Quality is to enhance the competitiveness of the Indian Industry and other sectors of the economy which impact the nation’s growth. Towards this, CII had introduced the EFQM Business Excellence Model to India and instituted the CII-EXIM Bank Award for Business Excellence in 1994 as a comprehensive framework for deployment and evaluation of excellence in businesses. Since then, the Excellence Model and the Award have been widely accepted and gaining momentum. More than 100 companies have already benefited from the use of the Excellence Model.

In order to measure their progress in  their  journey of Excellence, organisations need to engage in serious introspections on their practices and performance, through what is called a Self- Assessment process.

As part of its efforts towards reaching the benefits of the Excellence Model to a larger number of organisations, CII Institute of Quality has launched a Web-based Online Business Excellence Self Assessment Tool. The tool will enable organisations do a quick, effective yet comprehensive self assessment of the quality of the organisational enablers and results.


The salient features of the Self Assessment tool are
  • evaluates excellence over 32 dimensions of Business Excellence
  • facilitates benchmarking of an organisation’s status at five levels of maturity
  • each level of maturity is articulated in a easy-to-understand language
  • goes beyond assessment and provides the road-map for the next cycle of improvement
  • provides a quick and easy assessment methodology
  • offers a pictorial outcome of the assessment
  • fosters team building and cross-functionality in the organisation
  • accelerates the improvement efforts through enhanced ownership of findings
CII Institute of Quality offers the Self Assessment Service in three levels.

Level 1: A quick and short “Do it yourself” framework, where the managers of the organisation can do the self                assessment, without any external support.

Level 2: A more exhaustive framework, which is better used with facilitation from CII-IQ.

Level 3: An advanced and detailed framework which will be used jointly by internal assessors and CII-IQ Counsellors.

For more details please contact n.deep@cii.in
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